Privacy Notice

The Research Center for Children, Youth & Families, Inc. d/b/a ASEBA (“RCCYF”) is strongly committed to protecting your privacy online when visiting our web site. RCCYF knows that you care how information about you is used and shared and we appreciate your trust that we will do so carefully and sensibly. This privacy notice outlines the information RCCYF will collect on the RCCYF web site and how we will use that information. By visiting and/or, you are accepting the practices described in this Privacy Notice.


The only information RCCYF obtains about individual visitors to its web site is that supplied voluntarily by visitors (e.g. name, company name, title, e-mail address, physical address). In cases when RCCYF may need additional personal information to provide visitors with customized content or to inform them about new features or services, visitors are explicitly asked for that information.

RCCYF also collects certain personal information with respect to its customers in order to provide you with its services. Such personal information collected by RCCYF is kept strictly confidential and is used for internal purposes only, including, but not limited to, providing you with requested services, improving our marketing and promotional efforts, statistically analyzing web site usage, improving our content and web site offerings, and customizing our web sites’ content and layout. RCCYF also uses your information to create aggregate reports; however, these reports do not contain any personally identifiable information. We believe these uses allow us to improve the RCCYF web site and online store, and to better tailor them to meet our users’ needs.

Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type and version, operating system, and platform; the full Uniform Resource Locators (URL) clickstream to, through, and from our web site and online store, including date and time; cookie number; products you viewed or searched for; and phone number used to call our Customer Service or Technical Support phone numbers.


We don’t share your personal information with companies, organizations, or individuals outside of the RCCYF and RCCYF contracted software development teams, except in the following cases:

  • For Usage Analytics and Experience Analysis: We may provide data to third-party analytics tools, including those that provide analytics services for processing and displaying user activity data. This could include tools that monitor individual usage behavior to help us better understand how you are using RCCYF’s services. This analysis is done by our internal team or by contracted consultants we may hire who agree to protect your personal information.
  • For Communication Needs: We may need to contact you and therefore may use a third-party email or messaging tool, or other communication services.
  • For Storing and Processing Data: We may use third-party cloud services to store and process your data to make it accessible to you through your devices with internet connections.
  • For Payment: If you are using a paid service, we will disclose your information to a payment or credit card processing service to complete your payment.
  • For Legal Reasons: We may share personal information outside of RCCYF if we have a good-faith belief that access, use, or disclosure of the information is reasonably necessary to:
    – Meet any law, regulation, legal process or enforceable governmental request applicable to us.
    – Provide information to attorneys, accountants and consultants to help us comply with legal, accounting, or security requirements.
    – Detect, prevent, or otherwise address fraud, security, or technical issues.

We may share non-identifying information about your activities that doesn’t include your name or email address. For example, we may share information publicly to show trends about general use of our services.

California Do Not Track Disclosures: California law requires that we let you know how we respond to web browser Do Not Track (DNT) signals. Because there is not an industry or legal standard for recognizing or honoring DNT signals, we do not respond to them at this time.

501(c)(3) CORPORATION.

RCCYF is a nonprofit 501(c)(3) corporation. As a 501(c)(3) corporation, in the event of disposition of assets, RCCYF’s operations can only be transferred to another nonprofit entity that would afford similar protection to customer information.


“Cookies” are small text files that a web site transfers to a web site visitor’s hard disk or browser for added functionality, or for tracking web site usage. We do not use cookies to gather personal information like a person’s name or e-mail address. In order to measure the effectiveness of our online presence, RCCYF uses cookies to identify repeat visitors to our web site, to determine the path visitors take on our web site Any information gathered by the use of cookies is compiled on an aggregate, anonymous basis. Most internet browsers enable you to erase cookies from your computer hard drive, block all cookies or receive a warning before a cookie is stored. Please refer to your browser instructions or help screen to learn more about these functions.


The RCCYF web site may contain links to other internet web sites. We encourage all of our partners, contributors and third parties to implement policies and practices that respect the privacy of our users. However, RCCYF is not responsible for the privacy practices or the content of such web sites. Our policy only addresses the use and disclosure of information we collect from you. To the extent that you disclose your information to other parties, whether they are linked from the RCCYF web site, different rules may apply to their use or disclosure of the personal information you disclose to them. Because RCCYF does not control the privacy policies of third parties, you are subject to the privacy customs and policies of that third party. We encourage you to ask questions before you disclose your personal information to others.


The RCCYF web site has security measures in place to help protect against the loss, misuse and alteration of the information under our control. RCCYF employs security measures designed to safeguard on-line transactions and personal information.


RCCYF understands the importance of protecting children’s privacy in the interactive, on-line world. RCCYF does not intentionally target or solicit to children thirteen (13) or younger for purposes of collecting personal information. The RCCYF web site may link to certain web sites which may target or solicit to children thirteen (13) or younger and may collect personal information. Those web sites are not governed by this privacy policy and should have their own privacy policies that more fully explain how they respect and protect the privacy of children while providing them information, goods, or services. Visit for more information on children’s privacy.


Please note that we review our privacy practices from time to time, and that such practices are subject to change. RCCYF reserves the right to change this privacy notice at anytime by posting revisions on the RCCYF web site. We ask that you periodically review this page to insure familiarity with the most current version of our privacy notice. This Privacy Policy was last updated on the date specified above. Your continued use of the Services after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of the revised Privacy Policy. However, this privacy policy is not intended to, and does not, create any contractual or other legal rights in or on behalf of any party.


If you choose to visit the RCCYF web site, your visit and any dispute over privacy is subject to this Notice and our Terms and Conditions, including limitations on damages, arbitration of disputes, and application of the law of the State of Vermont. If you have any concern about privacy at Research Center for Children, Youth & Families, Inc., please send us a thorough description to, and we will try to resolve it. Our business practices change from time to time. This Notice and the Terms and Conditions will change also, and use of information that we gather now is subject to the Privacy Notice in effect at the time of use. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our web site frequently to see recent changes.


Our web site gives users the opportunity to opt-in to receive communications from us and our partners at the point where we request information about the visitor. Our web site also gives users the following options for removing their information from our database in order to stop receiving communications or our service.

  • You can send e-mail to:
  • You can visit the following URL:


This web site gives users the following options for changing and modifying information previously provided:

  • You can send e-mail to: mail@jessie
  • You can visit the following URL:


Should you have other questions or concerns about this privacy policy, please call us at or send us an email at

Updated November 21, 2019

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ASEBA® is a registered trademark of the
Achenbach System of Empirically Based Assessment